Shipping policy

Last updated: October 24, 2026

Free Shipping

We offer free standard shipping on all orders to addresses within the United States.

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays). Orders placed on weekends or holidays are processed the next business day.

Delivery Time

Once shipped, standard delivery takes 5–8 business days. Including processing, most orders arrive within 6–11 business days of purchase. During peak seasons or due to carrier delays, delivery may occasionally take longer.

Order Tracking

As soon as your order ships, you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to update after the label is created.

Shipping Destinations

We currently ship to the United States only, including P.O. boxes and APO/FPO addresses where the carrier allows.

Incorrect Addresses

Please double-check your shipping address at checkout. If you notice an error, email us as soon as possible. Once an order has shipped, we cannot change the address. Packages returned to us because of an incorrect or incomplete address can be reshipped once the correct address is confirmed.

Lost or Delayed Packages

If your tracking shows no movement for more than 7 business days, or your package is marked as delivered but you have not received it, contact us at care@getglowpulse.com. We will work with the carrier and, if the package cannot be found, send a replacement or issue a refund.

Taxes and Duties

Prices shown at checkout include all applicable fees for U.S. orders. Sales tax is calculated at checkout where required by law. There are no customs duties for U.S. customers.

Contact

Questions about your shipment? Email us at care@getglowpulse.com.